Shipping Policy

Thank you for choosing My Venue.

Please note that My Venue is a cloud-based software platform, and all services are delivered digitally. We do not ship or deliver any physical goods.

1. Delivery Method

• Upon successful registration or payment, users are granted access to the My Venue platform through their online account.
• All features, updates, and support are provided digitally via the platform or email.
• There is no physical shipment involved.

2. Access Timeline

• Free Trial Access: Instantly activated upon sign-up — no payment or shipping required.
• Paid Subscription Access: Granted immediately after successful payment confirmation.

If you do not gain access within a reasonable time after payment, please contact our support team for assistance.

3. Communication & Support

• All onboarding instructions, invoices, and support are shared via email and through your account dashboard.
• No physical documents or products will be delivered by courier or post.

4. Contact Us

If you have any concerns regarding access or delivery of digital services, please reach out: